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Design Thinking 101
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![PDF] Business Model Development: A Customer-Oriented Perspective | Semantic Scholar](https://d3i71xaburhd42.cloudfront.net/a2eaae231d407fad5d5f0cc396d98afd481b0379/9-Figure3-1.png "PDF] Business Model Development: A Customer-Oriented Perspective | Semantic Scholar")
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Exploring the Nature and Implementation Process of User-Centric Business Models - ScienceDirect
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Design Thinking 101
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![PDF] Business Model Development: A Customer-Oriented Perspective | Semantic Scholar](https://d3i71xaburhd42.cloudfront.net/a2eaae231d407fad5d5f0cc396d98afd481b0379/7-Figure2-1.png "PDF] Business Model Development: A Customer-Oriented Perspective | Semantic Scholar")
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How to Create a Customer Centric Strategy For Your Business
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Hienerth, Christoph, Keinz, Peter, Lettl, Christopher. 2011. Exploring the nature and implementation process of IT-based user-centric business models. Long Range Planning 44 (5-6): 344-374. | Request PDF
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